CRM Executive

The Vibe Group is searching for a CRM Exec with excellent Salesforce Marketing Cloud experience to join the marketing team. Mainly working on the Vibe Tickets side of the business which is a ticket resale site specialising in music events. We are looking for someone who can build, test and implement marketing campaigns – from transactional email triggers, to multi-step & multi-channel journeys.   

Skills and qualifications:

– Very strong experience using Salesforce marketing cloud (essential) – from automation studio, email studio, content builder and journey builder.

-Had experience with implementing EM, Push, In App & SMS campaigns.   

-Good at handling data. 

-Works well with developers to test and implement new campaigns/data imports. 

-Analytical mindset. 

-Prior experience working in a CRM exec/specialist role.

-Has a good grasp of data compliance and GDPR.

-Has a test and learn approach.

-Knows and works to email best practices.

-Wants to grow and develop into a senior position. 

-Happy to have an input on build, design and marketing strategy.

WHO WE ARE

We’re a UK fintech startup with offices in Lancaster and London that is challenging convention and entering an exciting new phase of growth. We started off in ticketing with Vibe Tickets in 2016 and we’re now disrupting the payments industry.

VIBE VALUES

HONEST & FORTHCOMING. Honesty is the foundation of our business and core to all our interactions. We expect people to be forthcoming in giving feedback, highlighting challenges and opportunities, and helping us explore ideas that will help move the business forward.

ONE TEAM. We are one team trying to build a successful business. As a result we have a no blame culture, where we recognise two heads are better than one and where we take everyone on the journey.

CUSTOMER FIRST, PROFIT SECOND. Our customers are at the heart of our business. They are our first consideration in every decision we make. We think about what’s best for them and how we can deliver the best possible experience.

If you think you fit this profile please send us your CV and a covering letter at careers@thevibegroup.co.uk